MOBOTIX Online-Hilfe

Starting the Camera

The camera starts automatically as soon as the power supply (or a network or ISDN cable with inline power) has been plugged in.

Start Options of the MOBOTIX M12

In order to manipulate the camera at start-up, use the keys on the camera. You can start the camera either using the factory IP address or with DHCP support to obtain a dynamic IP address (provided a DHCP server is available in your network). If you use DHCP support, the IP address and other network data is announced automatically as a voice message.

Note: For Web and Basic camera models, the network settings are not announced since these models do not have an audio feature.

Camera Keys of the MOBOTIX M12

The MOBOTIX camera has two keys (R, L), which are labeled as seen by the camera:

R = right side of camera (as seen by the camera)

L = left side of camera (as seen by the camera)

Starting the Camera Using DHCP: M12

Upon startup, the camera tries to obtain an address from a DHCP server on your local network.

• If the camera is running, disconnect the camera's power supply.
• Reconnect the power supply of the camera.
• Wait until all six LEDs are lighting up simultaneously.
• After the LEDs have lit up, press the R key for about one second.
• The LED at 10 o'clock briefly blinks to acknowledge the command and the camera plays a sound ("Boing", "Boing").

Once startup has been completed, the camera automatically announces its IP address, its network mask and its MAC address (exception: Web and Basic models).

Note: If you would like to have a running camera repeat its network settings, simply press the R key once.

Starting the Camera Using the Factory IP Address: M12

You would like to start the camera using the factory default network configuration.

• If the camera is running, disconnect the camera's power supply.
• Reconnect the power supply of the camera.
• Wait until all six LEDs are lighting up simultaneously.
• After the LEDs have lit up, press the L key for about one second.
• The LED at 2 o'clock briefly blinks to acknowledge the command and the camera plays a sound ("Boing").

The camera is accessible again using the factory default settings. Note that the passwords will not be reset if the camera is booted with the factory default settings.

Start Options of the MOBOTIX D12

Using the integrated magnetic switch under the outer shell of the camera allows modifying the startup behavior of the MOBOTIX D12. You can start the camera either using the factory default settings (default IP address) or with DHCP support to obtain a dynamic IP address (provided a DHCP server is available in your network). If you use DHCP support, the IP address and other network data is announced automatically as a voice message.

Camera "Key" of the MOBOTIX D12

The MOBOTIX D12 only has one "key" that is actuated using the magnet in the back of the custom tool delivered with the camera. Remove the camera's outer shell to reach the key.

Key "L"

Starting the Camera Using DHCP: D12

Upon startup, the camera tries to obtain an address from a DHCP server on your local network.

• If the camera is running, disconnect the camera's power supply.
• Reconnect the power supply of the camera.
• Wait until the bottom and right LEDs are lit simultaneously.
• Hold the magnetic side of the custom tool onto the spot labeled button "L" in the figure.
• Only remove the custom tool when the camera plays a double sound ("Boing, Boing").

Once startup has been completed, the camera automatically announces its IP address, its network mask and its MAC address.

Note: If you would like to have a running camera again announce its network settings, simply hold the magnetic side of the custom tool to the spot labeled "L" in the figure.

Starting the Camera Using the Factory IP Address: D12

You would like to start the camera using the factory default network configuration.

• If the camera is running, disconnect the camera's power supply.
• Reconnect the power supply of the camera.
• Wait until all LEDs are lighting up simultaneously.
• Hold the magnetic side of the custom tool onto the spot labeled button "L" in the figure.
• Only release the custom tool when the camera plays a single sound ("Boing").

The camera is accessible again using the factory default settings. Note that the passwords will not be reset if the camera is booted with the factory default settings.

Note: If you use the camera keys to load a configuration, this configuration is not automatically saved. Upon restarting the camera without using the camera keys, the configuration last saved will be used.

Start-Up Options of the MOBOTIX D24, M24, and Q24

In order to manipulate the camera at start-up, use the keys on the camera's body (the D24 has its keys on the inside). You can start the camera either using the factory IP address or with DHCP support to obtain a dynamic IP address (provided a DHCP server is available in your network). If you use DHCP support, the IP address and other network data is announced automatically as a voice message.

Note: For Web and Basic camera models, the network settings are not announced since these models do not have an audio feature.

Camera Keys of the MOBOTIX D24, M24, and Q24

The MOBOTIX camera has two keys (R, L), which are labeled as seen by the camera:

R = right side of camera (as seen by the camera)		L = left side of camera (as seen by the camera)

Starting the Camera Using DHCP: D24, M24, and Q24

Upon startup, the camera tries to obtain an address from a DHCP server on your local network.

• If the camera is running, disconnect the camera's power supply.
• Reconnect the power supply of the camera.
• Wait until both LEDs are lighting up simultaneously for the first time. Press the camera's R key within four seconds. Make sure that you use e.g. a paper clip on the M24 and Q24; avoid using sharp or pointed objects.
• After about two more seconds, the camera plays a double sound ("Boing", "Boing"; except of Web and Basic models).
• Once startup has been completed, the camera automatically announces its IP address, its network mask and its MAC address (exception: Web and Basic models).

You can now access the camera using the IP address it just announced.

Note: If you would like to have a running camera repeat its network settings, simply press the R key once.

Note: Audio output on a D24 camera is only possible using a connected and activated ExtIO.

Starting the Camera Using the Factory IP Address: D24, M24, and Q24

You would like to start the camera using the factory default network configuration.

• If the camera is running, disconnect the camera's power supply.
• Reconnect the power supply of the camera.
• Wait until both LEDs are lighting up simultaneously for the first time.
• Press the camera's L key within four seconds. Make sure that you use e.g. a paper clip on the M24 and Q24; avoid using sharp or pointed objects.
• After about two more seconds, the camera plays a double sound ("Boing", "Boing"; except of Web and Basic models).

The camera is now accessible again using its factory IP address (see label on the camera housing).

Note: If you use the camera's L key to load the factory network configuration, this configuration is not automatically saved to flash memory. Upon restarting the camera the next time without using the camera's L key, the most recently stored network configuration will be used.

Note: Note that the passwords will not be reset if the camera is booted with the factory default settings.

Start Options of the MOBOTIX IP Video Door Station

In order to manipulate the camera at start-up, use the keys on the camera. It is possible to reset the camera's current configuration to the factory default settings, or activate the automatic initial set-up.

Camera Keys of the MOBOTIX IP Video Door Station

The camera is equipped with two keys, a lights key and a bell key:

		Upper key (lights)
		Lower key (bell)

Starting the Camera Using the Automatic Initial Set-Up: IP Video Door Station

Upon start-up the camera executes an automatic initial set-up.

• If the camera is running, disconnect the camera's power supply for about thirty seconds.
• Reconnect the power supply of the camera.
• Wait until both keys light up simultaneously.
• Press the camera's bell (lower) key within four seconds, and hold it until it flashes briefly. This executes the automatic initial set-up, which will run for about five minutes.
• The lights will begin to flash while the IP Video Door Station is starting up.
• The current IP address and other network data of the IP Video Door Station are announced automatically.
• Each accessible Grandstream telephone is contacted and configured by the camera.
• Each accessible Grandstream telephone is automatically restarted using its updated configuration.
• Each accessible Grandstream telephone displays its newly assigned IP address (e.g.192.168.0.20) and SIP dial code (e.g. MX_SIP *101).
• The first telephone will be assigned the dial code *101, the IP Video Door Station itself gets the dial code *201.

If a Keypad/Keyless module is installed, its number keys flash simultaneously upon completion of the automatic initial set-up. You can now access the camera using the IP address it just announced.

Starting Up the Camera Using Factory Presets: IP Video Door Station

You would like to start the camera using the factory default network configuration.

• If the camera is running, disconnect the camera's power supply for about thirty seconds.
• Reconnect the power supply of the camera.
• Wait until both keys light up simultaneously.
• Press the camera's lights (upper) key within four seconds, and hold it until it flashes briefly.
• After about two more seconds, the camera plays a sound ("Boing").

The camera is now accessible again using its factory IP address (see label on the camera housing).

Note: If you use the camera's lights (upper) key to load the factory network configuration, this configuration is not automatically saved to flash memory. Upon restarting the camera the next time without using the camera's lights key, the most recently stored network configuration will be used.

Note: Note that the passwords will not be reset if the camera is booted with the factory default settings.

Backup Operating System

If the regular operating system is damaged while Updating the System Software, the camera will automatically use the fully functionally backup operating system when booting the next time. All previous settings will remain intact. The camera will hence remain reachable after the next reboot although it is running on the backup operating system.

The Backup operating system always shows the software version at the time when the camera had been delivered. The backup system cannot be overwritten.

In the event that Updating the System Software has failed, you should open the Camera Status to check the Software Version of the camera. If the software version corresponds to the version at the time of the delivery, you should restart the upload process with the new version.